For schools, GP practices and businesses under real financial pressure, that's a significant number — and it's one we stand behind unconditionally.
The best-run cleaning operations today look nothing like they did ten years ago. Backpack vacuums have been delivering measurable productivity gains over Henry tub vacuums for the better part of a decade — a well-evidenced shift that the best operators made years before the pandemic and many contracts still haven't caught up with. Surface protection technologies reduce cleaning frequency without compromising hygiene standards. Sensors track footfall and trigger cleaning activity only where and when it's actually needed. Real-time performance data holds contractors and operatives accountable in a way that a monthly review meeting never could.
Most organisations have never been told any of this — because their contractor has no incentive to raise it, and because there has never been anyone on the client side with the expertise to ask. The result is cleaning budgets under pressure and standards that don't reflect what modern, properly specified cleaning can actually deliver.
NRF changes that. We bring a Chartered Environmental Cleaner's expertise to your contract — benchmarking what you have against NHS standards, identifying where better specification and modern methods can relieve the pressure on your budget, and guaranteeing the result.
Every NRF programme delivers measurable, documented savings. Better methods, smarter specification, modern technology where it adds value. We find the saving, we evidence it, and we deliver it. Guaranteed unconditionally — if we don't find it, you don't pay.
We have yet to issue a refund.
We analyse your current cleaning provision, identify where your minimum 10% saving is, and help you realise that saving in the way that best suits your organisation. That might mean working with your existing contractor, restructuring your in-house team, taking on the contract ourselves, or recommending a specialist partner. We follow the evidence — not a fixed model.
We visit your site and produce a full written report on how your cleaning is currently delivered. We identify where your 10% saving is, comment on current processes, equipment and products, and make clear practical recommendations — all RAG-rated so you can see at a glance what needs attention and in what order.
The only cleaning review in the UK delivered by a Chartered Environmental Cleaner. We come to your site, assess your provision against NHS standards, and give you a written report with clear findings and practical recommendations. No obligation to use NRF for anything else — but most clients do.
Every line of the budget is under scrutiny. Cleaning is one of the few areas where significant efficiencies are genuinely available — but only if someone with the right expertise looks at it properly. ISI inspections do not audit cleaning standards. Your contractor self-reports. NRF gives you the independent, expert view that neither of them provides — and guarantees a 10% reduction in your current cleaning budget — without cutting standards. For most schools, that saving covers the cost of the review many times over.
Richard Felton C.Env.Cln. spent two decades at the sharp end of the cleaning and facilities management industry — designing and overseeing cleaning programmes across healthcare, education, retail, and regulated environments. Long enough to understand exactly what world-class cleaning looks like. And long enough to watch organisations consistently pay for something that fell well short of it.
The problem was never the people. It was the model. Cleaning bought on price. Contracts delivered to a specification nobody independently verified. Renewed on inertia. And nobody in the chain with the expertise — or the incentive — to tell the client they could be doing better.
NRF was built to change that. To put a Chartered Environmental Cleaner on the client's side of the table for the first time — with the expertise to find what's not working, the credibility to say so, and the capability to fix it.
Every NRF engagement is personally analysed and signed off by a senior practitioner. You'll always have access to expert advice — and a senior manager will always attend your facility. The people who visit your building are accountable to the same standard as the report they produce.
Chartered Environmental Cleaner · NHS-standard benchmarking · £495 + VAT · Refundable against follow-on work
The Chartered Environmental Cleaning Review is the only cleaning review in the UK delivered by a Chartered Environmental Cleaner. In a single site visit, we give you an independent, evidence-based picture of your current cleaning provision — measured against NHS standards and BICSc criteria — and identify exactly where your guaranteed 10% saving is.
No inspection framework in the UK directly audits cleaning standards. ISI doesn't. Ofsted doesn't. CQC doesn't. Contractors self-report. That gap is where standards quietly slip — and where budget quietly follows. The Review closes it.
The Review is fully standalone. Many clients use it to benchmark their current provider, prepare ahead of an inspection, or build the evidence needed for a contract retender.
Chartered Environmental Cleaner · NHS-standard benchmarking · Guaranteed results
With a large FM contractor, you get an account manager and an operative. With NRF, you get a Chartered Environmental Cleaner who understands your setting, your compliance obligations, and what a properly specified cleaning contract actually looks like.
Most contracts are won on price and measured on appearance. The methods, equipment and products haven't changed in years. Nobody on the client side has the expertise to ask why — and the contractor has no incentive to volunteer it. That's the gap NRF was built to close.
Richard Felton C.Env.Cln. oversees every NRF contract personally. Structured programmes. Modern methods and technology where they add value. Accountable delivery. A direct line to the person responsible. And a guaranteed 10% saving built in from day one.
NRF is a founding Safer Space Certified Provider · Built on AMR science · Independently assessed
Safer Space is an independent accreditation standard that addresses one of the most significant gaps in public health — the difference between environments that look clean and environments that are genuinely safe. Visually clean surfaces can still harbour resistant pathogens. The Safer Space standard was developed specifically in response to the growing threat of antimicrobial resistance, and NRF is one of its founding certified providers in the UK.
Most organisations are paying for clean. Safer Space accreditation — and NRF's programme to achieve it — delivers something meaningfully different: independent, evidenced proof that your setting is safe.
Certified Provider status is not awarded to every organisation that applies. It reflects demonstrated competence, use of approved technologies, and a verified commitment to the standard. NRF's programme is built on the Safer Space standard from the ground up — not retrofitted to meet it after the fact.
Chartered Environmental Cleaner · NHS-standard benchmarking · Safer Space Certified Provider
VAT on school fees has changed the financial landscape for independent schools overnight. Every line of the budget is under scrutiny — and governors, parents and bursars are all asking the same question: where can we find savings without compromising the school's offer?
Cleaning is one of the few areas where a significant, guaranteed saving is genuinely available — without touching standards. Most school cleaning contracts are specified on price and never independently reviewed. The methods, equipment and products being used are often the same ones that were in place five or ten years ago. That gap between what's possible and what's being delivered is where NRF operates.
We visit your school, assess your current cleaning provision against NHS standards, and give you a written report — RAG-rated, plain language, prioritised by impact. We identify exactly where your 10% saving is and how to realise it. Fully refundable against any follow-on work. No obligation to proceed further.
ISI inspections explicitly state they do not constitute an exhaustive health and safety audit — and there is no framework within ISI's scope to assess whether a school's cleaning provision meets any defined standard. Your contractor self-reports. Nobody independently checks.
A school can pass ISI inspection and still be operating with hygiene standards that would fail an NHS audit. In a sector where parents are paying significant fees and making decisions based on trust, that is a risk worth taking seriously — and one that a single Review can resolve.


The Review tells you where the saving is. What happens next depends entirely on what suits your school. NRF can work with you in whatever way makes sense.
Chartered Environmental Cleaner · NHS-standard benchmarking · Safer Space Certified Provider
Education settings spend significant sums on cleaning contracts. Few have any independent means of knowing whether those contracts are performing. The link between environmental hygiene and attendance is well established — poorly maintained settings drive up absence, impact attainment and erode confidence in the setting. NRF gives education providers the evidence, the guaranteed saving, and the means to act on both.
We visit your setting, assess your current provision against NHS standards and give you a written report — RAG-rated, plain language, prioritised by impact. We identify exactly where your guaranteed 10% saving is and how to realise it. Fully refundable against any follow-on work. No obligation to proceed further.


MATs are increasingly run with the rigour and scrutiny of a business — with CEOs, COOs and finance directors accountable for performance across every function. Cleaning is often the last area to be professionalised. Most trusts are managing contracts setting by setting, with no central standard, no independent oversight and no consistent evidence of what they're actually getting for their money.
NRF can bring consistency across your trust — a single evidenced standard, applied to every setting, with a guaranteed saving identified at each one. That's the kind of data-led, professionally managed approach that belongs in a modern MAT.
NHS 2025 standards · FR classification · Safer Space Certified Provider · Chartered Environmental Cleaner
CQC Regulation 15, the NHS National Standards of Healthcare Cleanliness 2025, and the growing threat of antimicrobial resistance have fundamentally changed what healthcare cleaning needs to be. Risk-based, auditable, and visible — not just scheduled.
Most healthcare settings are cleaned by contractors operating to a general commercial standard. That is not the same as a clinical standard. The gap between the two is where infection risk quietly accumulates — in FR2 consulting rooms cleaned to an FR4 specification, in colour coding protocols that exist on paper but not in practice, in Commitment to Cleanliness Charters displayed but not evidenced.
NRF aligns product type and frequency to Functional Risk classification — the approach the 2025 standards call for and most contractors have never implemented. For GP practices that means FR2, FR4, and FR6 treated as the distinct clinical environments they are.
We assess your current provision against the 2025 NHS National Standards — including FR classification compliance, colour coding and Commitment to Cleanliness Charter alignment. Written report, RAG-rated, plain language. Fully refundable against any follow-on work.


The 2025 NHS standards require all healthcare organisations to display a Commitment to Cleanliness Charter in patient-facing areas. It is mandatory. NRF's CECR assesses whether your current provision actually meets what the Charter commits you to — before your next inspection does it for you.
Chartered Environmental Cleaner · NHS-standard benchmarking · Safer Space Certified Provider
Most commercial cleaning contracts are specified on price and measured on appearance. Neither tells you whether your environment is actually reducing the risk of infection, cutting sickness absence, or protecting your people's productivity.
Sickness absence costs UK employers an estimated £28 billion annually. A significant proportion is preventable through better environmental hygiene — but only if the cleaning provision is structured around infection control, not just a mop schedule.
NRF brings the same practitioner-led, NHS-benchmarked approach to office environments that we apply in clinical settings. The result is environments that protect productivity, reduce absence, and give facilities managers independent evidence that their cleaning is actually working.
We assess your current provision against NHS standards and identify exactly where your guaranteed 10% saving is. Written report, RAG-rated, plain language. Fully refundable against any follow-on work. No obligation to proceed further.
Richard spent two decades designing and overseeing cleaning programmes across healthcare, education, retail and regulated environments — including leading independent schools, multi-academy trusts, the Houses of Parliament, and major corporates. He holds the Chartered Environmental Cleaner designation, Registration No. 34 — one of fewer than 60 practitioners to have achieved it in the UK. He founded NRF to put that expertise on the client's side of the table for the first time.
Nikki brings operational rigour and organisational expertise to NRF, ensuring every client engagement runs smoothly from first contact through to delivery. Together, Richard and Nikki have built NRF around a shared belief that cleaning standards deserve the same professional scrutiny as any other compliance matter.
The Chartered Environmental Cleaner designation is awarded by the British Institute of Cleaning Science and represents the highest individual professional standard in the UK cleaning industry. Fewer than 60 practitioners hold it. It requires demonstrated expertise across environmental hygiene, infection control, compliance, and operational management — and it cannot be bought, only earned. Richard holds Registration No. 34.
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NRF Solutions Limited
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Company No: 16260290
nrfsolutions.co.uk